Written by N. Gallichan, iGaming Content Editor
Reviewed by D. Heywood, Gambling Compliance Expert — Meet our team
Last updated: 10.07.2026
Last updated: January 1, 2026
Welcome to Planet 7. These Terms and Conditions govern your use of planet-7-ca.com and all services we offer. Please read them carefully before registering an account. By creating an account, you're agreeing to be bound by everything in this document.
If you're playing from Ontario, additional terms may apply under the iGaming Ontario framework. Those terms will be presented to you separately during registration.
Planet 7 is an online casino platform operating at planet-7-ca.com and serving Canadian players. We are committed to providing a fair, secure, and responsible gaming environment in compliance with applicable Canadian federal and provincial laws.
You must meet all of the following conditions to register and play on Planet 7:
We reserve the right to request proof of eligibility at any time. If you don't meet these requirements, don't register. If we discover you registered while ineligible, we'll close your account and may void any winnings.
You may only hold one account on Planet 7. Duplicate accounts are not allowed and will be closed. When you register, you must provide accurate, complete, and up-to-date information. Providing false information is a breach of these terms.
You're responsible for keeping your login credentials secure. Don't share your password with anyone. If you think your account has been accessed without your permission, contact our support team immediately.
We're required by law to verify the identity of all players. This is called Know Your Customer (KYC) verification. You'll need to provide:
We may ask for these documents at registration or before processing a withdrawal. We can't release funds until verification is complete. This isn't optional. It's a legal requirement under Canadian anti-money laundering regulations.
All transactions on Planet 7 are processed in Canadian dollars (C$). Minimum and maximum deposit and withdrawal limits are displayed in the cashier section of your account and may vary by payment method.
Withdrawals will only be sent to a payment method you've previously used to deposit, or to a verified account in your name. We don't send funds to third parties. Processing times vary by method and are outlined in the cashier section.
We reserve the right to carry out additional security checks before processing withdrawals. This is to protect you and to meet our regulatory obligations.
Planet 7 offers various bonuses and promotions to eligible players. Each promotion comes with its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. Those terms are published alongside each offer.
General bonus rules include:
Always read the specific terms attached to any offer before you claim it.
All games available on Planet 7 use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Return-to-player (RTP) percentages for each game are available in the game information section.
You agree to play fairly and not use any software, strategy, or method designed to manipulate game outcomes or gain an unfair advantage. Any attempt to cheat, collude, or exploit software bugs will result in immediate account closure and forfeiture of all balances.
Gambling should be fun. If it stops being fun, we want to help. Planet 7 is committed to responsible gambling and offers a range of tools to help you stay in control:
You can access these tools through your account settings or by contacting our support team. If you're concerned about your gambling, please reach out to one of these free resources:
We take problem gambling seriously. If we notice signs of harmful play, we may contact you or apply account restrictions in your best interest. 18+. Please gamble responsibly.
The following are strictly prohibited on Planet 7:
Breach of any of these rules may result in account suspension, permanent closure, and reporting to relevant authorities.
All content on planet-7-ca.com, including logos, graphics, software, and game content, is the property of Planet 7 or its licensors. You may not copy, reproduce, distribute, or create derivative works from any of our content without written permission.
Planet 7 provides its services on an 'as is' basis. We don't guarantee that the site will be available at all times or that it will be free from errors. We're not liable for any losses arising from technical failures, service interruptions, or errors beyond our reasonable control.
To the maximum extent permitted by Canadian law, our total liability to you for any claim arising from your use of the platform is limited to the amount you deposited in the 30 days preceding the event giving rise to the claim.
These Terms and Conditions are governed by the laws of Canada and the applicable laws of your province of residence. If you have a complaint, please contact our support team first. We aim to resolve disputes quickly and fairly.
Ontario players may also escalate unresolved complaints to iGaming Ontario through the process outlined on their official website.
We may update these Terms and Conditions from time to time. We'll notify you of material changes by email or by posting a notice on the site. Continued use of the platform after changes take effect means you accept the updated terms.
If you have questions about these terms, reach us at: